Terms of Service

General Provisions

1. Purpose

These Terms of Service(“Terms”) aim to define all rights, obligations, and responsibilities of the Company and the authorized users ("User") related to the services provided by SkyReve Co., Ltd. ("Company"), as well as other necessary matters.

2. Definitions

The definitions of the terms used in these terms are as follows:

  • Authorized User: Any user who is authorized to use the services provided by the company under these terms.
  • Customer Data: Data submitted by the user for the purpose of using the company’s services, excluding cumulative data.
  • Cumulative Data: A set of data derived in relation to the company’s services, excluding customer data.
3. Disclosure, Effectiveness, and Revision of the Terms

3.1 These terms become effective when the user asks authority. The company will post the content of terms on its website (skyreve.cloud) for the user to review.

3.2 For users who have accepted the terms before any revisions to the terms, they will be deemed to have agreed to the revised terms from the first service renewal period following the effective date of the revisions.

Use of Services

4. Target of Service Provision

All services provided by the company are available only to authorized users, for the authorized period.

5. Suspension of Service

5.1 The company may suspend the provision of services under the following circumstances:

  1. If the user violates these terms.
  2. If an incident occurs or a report is received regarding a violation of the company’s privacy policy.
  3. If there is an attack or risk regarding the company's services or intellectual property.
  4. If any other force majeure event occurs.

5.2 The company may suspend or limit the provision of services partially or entirely due to national emergencies, power outages, service facility malfunctions, or service usage overload that disrupt normal service operation.

5.3 If the service is suspended according to paragraph 1 or 2, the company must promptly notify the user of the suspension, reasons, and method of resumption.

5.4 Once the reason for the suspension is resolved, the company must promptly resume the service.

5.5 The company is not liable for any damages, losses, or consequences that may result from the suspension of service.

User's Obligations

6. Obligations Regarding Account Creation and Management

6.1 Users who do not use Single Sign-On (SSO) must keep their passwords confidential and manage their account information securely. The company is not responsible for any loss or damage resulting from the leakage, transfer, or lending of account information by the user.

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6.2 If the user discovers a security breach or unauthorized use of their account, they must promptly notify the company by appropriate means.

7. Restrictions on Service Use

7.1 The user shall not use the services provided by the company for the following purposes or activities:

  1. Violation of laws and regulations of the service country or organization using the company's services.
  2. Unauthorized reproduction, modification, and distribution of the company’s services or intellectual property.
  3. Unauthorized transfer, lease, or assignment of the company’s services, intellectual property, or related rights.
  4. Any act that disables the functionality of the company’s services, such as:
    a.  Circumventing security features
    b.  Security breaches by third parties
    c.  Use beyond the publicly disclosed scope of the service
  5. Reverse engineering of all or part of the company’s service components.

7.2 The user shall not interfere with the normal provision of the company’s services or infringe upon intellectual property and related rights.

Privacy Protection

8. Data Usage Policy

8.1 The methods of storing, using, and sharing data are subject to relevant laws and the company’s privacy policy. The company will comply with privacy-related laws by obtaining prior consent from users when collecting, using, or providing user data.

8.2 The company may use user data in accordance with procedures defined in the privacy policy to provide useful and convenient services to the user.

Compensation and Disclaimer

9. Incident Reporting

9.1 The user must promptly report to the company if they become aware of a security breach, unauthorized use of their account, data leakage, or tampering by a third party.

9.2 The effect of the report under paragraph 1 will begin when the company receives the report.

10. Compensation

10.1 The company shall be liable for compensation if it causes damage to the user by violating these terms or the privacy policy, except in cases where the act was not intentional or due to negligence.

10.2 In such cases, the user must provide written notice to the company regarding the damage.

11. Disclaimer

11.1 If the company fails to meet the service availability targets and causes damage to the user, the company shall implement the compensation procedures specified in the SLA for the authorized user.

11.2 Despite the previous paragraph, the company will not provide compensation for exceptions specified in the SLA.

Dispute Resolution

12. Dispute Mediation

Any dispute arising between the company and the user related to the company’s services will be resolved through arbitration in Seoul in accordance with the arbitration rules of the Korean Commercial Arbitration Board.

13. Jurisdiction and Governing Law

13.1 In the event of a lawsuit arising between the company and the user, the competent court will be determined by the Civil Procedure Act of Korea.

13.2 Disputes related to these terms and the use of the company’s services will be governed by the laws of the Republic of Korea.

Miscellaneous

14. Rights Regarding the Service

14.1 The user cannot transfer the right to use the service to a third party in any form, and all rights regarding information provided by the company (such as cumulative data, etc.), including intellectual property, belong to the company, except for customer data.

14.2 If a third party provides products or services to the company, the third party retains the rights to those products or services.

ADDENDUM

1. Effective Date

These terms will be effective as of January 1, 2025.