Privacy Policy

This Privacy Policy outlines how the Company processes personal data when users utilize its Services.
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Any information that does not fall under "personal data" or similar definitions is not covered by this policy. Information that has been anonymized or aggregated, and thus cannot be linked to an individual, is not considered personal data. Customer data processed at the user's request is not covered by this policy.

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To provide and improve our Services, we may collect the following types of information:

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2.1 Information Collected During Account Registration

• Account details such as name, email address, and phone number
• Business-related information such as company name and job title

2.2 Information Collected During Service Use

• Access logs, IP addresses, and device details (operating system, browser version, etc.)
• Service usage records and user preferences
• Payment-related information required for transactions (transaction timestamps, purchased products and services, billing address)
• Information needed for third-party authentication services such as Single Sign-On (SSO)

2.3 Additional Information That May Be Collected

• Optional details provided during customer support requests
• Information submitted through surveys or promotional event participation

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The Company uses collected personal data for the following purposes:

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3.1 Service Provision

• User authentication and account management
• Providing service features and personalized experiences
• Communicating with users (notices about policy updates, service changes, and user inquiries)

3.2 Service Improvement & Research

• Analyzing service usage patterns
• Incorporating user feedback to enhance services
• Generating anonymized, aggregated data for statistical analysis

3.3 Legal Compliance

• Maintaining records as required by applicable laws (e.g., South Korea’s Personal Information Protection Act)
• Preventing fraud and unauthorized activities
• Protecting the rights and interests of the Company and third parties

The Company does not share users' personal data with third parties without consent, except in the following cases:

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4.1 Legal Requirements

• When required by law, regulations, court orders, or other legal procedures

4.2 Service Provision

• When sharing is necessary for essential services such as payment processing, data analysis, or AI-driven functionalities

4.3 Business Transfers

• In the event of mergers, acquisitions, bankruptcy, liquidation, or similar business transfers

4.4 Safety & Security

• When necessary to prevent illegal activities, fraud, harm, or to ensure the safety of individuals

4.5 User Consent

• When the user explicitly agrees to share specific information

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5.1 Retention Period

• The Company retains personal data only for as long as necessary to fulfill the purposes for which it was collected. In some cases, data may be retained longer to comply with applicable legal requirements.

5.2 Data Deletion

• Collected data is stored digitally and deleted using methods that prevent recovery.

6.1 Access & Modification

• Users may request access to or modifications of their personal data at any time. Requests can be submitted via the contact email provided below.

6.2 Data Deletion Requests

• Users may request the deletion of their personal data. The Company will process such requests in accordance with applicable legal requirements. Requests should be sent to the contact email provided below.

6.3 Withdrawal of Consent

• Users may withdraw their consent for data collection and use at any time by submitting a request via the contact email provided below.

7.1 Purpose of Cookies

• Enhancing user experience and providing personalized content
• Identifying and resolving technical issues

7.2 Disabling Cookies

• Users can disable or delete cookies through their browser settings.

Please note that disabling cookies may impact the functionality of some Services.

• Encryption is applied to data transmission and storage, and access is restricted.
• Regular security monitoring is conducted.
• Unauthorized access prevention systems are implemented.

For inquiries or concerns regarding personal data protection, please contact:

Email: support@skyreve.cloud

The Company may update this Privacy Policy. Significant changes will be notified in advance via the Site and registered email. The updated policy takes effect upon notice.